Disability Equality Training for Live Events

Falmouth University - Offered by CEG Digital, United Kingdom
Disability Equality Training for Live Events
Next enrollment cycle June 2024 See all cycles
Total Cost KES 95,027
Course Accredited By PC
2 Weeks Online Undergraduate Certificate

This in-depth two week course is designed to equip you with the understanding and practical skills needed to meet Deaf and disabled customers’ access requirements at your events. 

The course is accredited by Attitude is Everything, a charity with almost twenty years’ experience of working with audiences, artists and the music and events industries to make live events more accessible for Deaf and disabled people.  

You will:  

  • Discover how getting disability access right can be good for business  
  • Explore examples of good and bad access provision  
  • Learn your responsibility under the 2010 Equality Act  
  • Explore how to make your events accessible  
  • Learn the importance of terminology and why you should include deaf and disabled people in your events.

This training course is suitable for anyone working in the live music and events industry who wants to learn more about inclusivity for Deaf and disabled people.  
You may be: 

  • An event organiser or producer  
  • An academic or policy-maker  
  • Studying Events Management 
  • Working in a government, local authority or corporate events team  
  • Involved in venue management  
  • Working in events-related businesses such as event suppliers 

How you'll learn

With Falmouth Flexible, you access your course content, interactions with other students and tutors, and learning resources, through Canvas, an easy-to-use online platform. 
You can access the course wherever you are in the world, and you can stop, pause and rewind lectures whenever you want. 
Study is entirely online with learning supported by the use of real event case-studies.​ 
It's estimated that you will need to put aside around four hours a week for attending the webinar, reviewing learning materials and completing activities. 

Learning activities

  • There will be guided learning activities consisting of: 
  • Concise online presentations to introduce key concepts 
  • Small group and class discussions to facilitate interaction and dialogue 
  • Online critiques to test assumptions, ideas and to receive feedback from peers and tutors 
  • Individual and group tutorials throughout the course 
  • Independent study 
  • Self-evaluation and peer feedback​ 


The assessment is taken and submitted online at the end of the course and takes the form of multiple choice questions. 
You will need to engage with and complete the full two-week course and pass the assessment at the end in order to receive a certificate of completion.

Enrollment Cycles

  • June 2024

Entry Requirements

  • A strong interest in, or experience of, managing events  
  • Proficiency in English - reading, writing, speaking and listening in order to be comfortable studying at masters level 
  • An undergraduate degree is desirable but not essential

The course content will enable you to consider operational and legal aspects of inclusivity and unpack good practice and innovation.    

Please note the topic order is subject to change.

Topic one: Why does access matter?  

  • Suzanne Bull, Chief Executive of Attitude is Everything, and Paul Hawkins, Attitude is Everything’s Festivals and Volunteering Manager and Training Lead, will talk about why it is important to get disability access right for your customers, and how great disabled access can boost your reputation and be good for your business.  
  • You will also learn some key facts and stats on disability in the UK today, and hear from customers on why poor access often means they simply will not return to venues or festivals.  

Topic two: Barriers to access  

  • Disabled customers talk about why access is important to them, what events can do to be more accessible, and the importance of talking to disabled customers to understand what they need.
  • You will look at the basics of access provision, some examples of good and bad practice and how access can matter in customer service scenarios.  

Topic three: What the Equality Act means for you  

  • You explore how disabled people have been treated through the ages, the development of disability equality legislation during the 20th century and how this led to the 2010 Equality Act; the key law underpinning disability equality legislation in the UK today.
  • You then look at your responsibilities under the Act, including what is meant by a reasonable adjustment.  

Topic four: Making events accessible  

  • Access professionals within the music and events industries talk about how they make their events accessible.
  • You examine both the common and less common requests you may need to meet to ensure your event is accessible for everyone.  

Topic five: The social model of disability  

  • You examine the different models for understanding disability that have evolved over time, and how disabled people have often been subjected to the whims and preferences of those who are non-disabled.
  • You learn about the Social Model, a model of understanding disability devised by and for disabled people, and how thinking about disability in Social Model terms can better equip you to deliver high quality access provision.  

Topic six: Language and terminology  

  • You look at why language and terminology matters in professional settings, and the impact of using outdated or inappropriate terminology on the experience of your customers

Topic seven: Accessible communication and communicating access  

  • You focus on the importance of providing clear access information and accessible marking materials to your audiences, including access information pages on websites.  

Topic eight: The value of lived experience  

  • You explore the value of including Deaf and disabled people in your events and at all levels in your organisation.
  • This includes programming disabled artists, working with disabled employees and looking at how to ensure boards and directorships are as inclusive as possible.

Interested in this course?

Our Admissions Counsellors would love to assist!