The Computer Systems Technician – Information Technology Infrastructure and Services at Sheridan College is designed for aspiring IT professionals ready to build and maintain the digital backbone of modern organisations. You will gain essential skills in hardware, software, and network management, preparing you to troubleshoot complex technical issues and support end-users effectively. This undergraduate diploma focuses on practical application, ensuring you are well-equipped to address the evolving demands of the IT sector, from operating systems and database management to web technologies and cloud security.
You will study this programme full-time on campus over two years, immersing yourself in a hands-on learning environment that includes labs, simulators, and real-world projects. Your curriculum will cover critical areas such as A+ certification preparation, data network design and configuration, Windows Server administration, and IT project management. You will have the opportunity to develop vital soft skills like customer service and technical communication, and optional co-op work terms offer valuable industry experience, preparing you for diverse roles in IT infrastructure support and services.