The Diploma in Business Process Services at Polytechnics Mauritius is crafted for ambitious school leavers eager to excel in the dynamic Business Process Services (BPS) and Business Process Outsourcing (BPO) sectors. This undergraduate diploma equips you with essential skill sets demanded by industry leaders, focusing on core competencies such as Business English, Digital Skills, Finance, and essential BPS-specific knowledge like Insurance and Cyber Laws. You will gain a comprehensive understanding of management principles and project management within the BPS context, preparing you for immediate impact in a globalised business environment.
This full-time, on-campus programme is delivered over two years, structured across semesters that integrate foundational knowledge with practical application. You will delve into areas like Operation and Logistics Management, Information Systems, Six Sigma, and Lean Management, culminating in a capstone project and work-based learning experience. This hands-on approach ensures you develop practical skills in areas such as Procure to Pay and Human Resource Management in BPS. Upon graduation, you will be well-prepared for diverse roles within the BPS industry, equipped with both technical proficiency and industry-relevant competencies.