The Diploma of Community Services (Case Management) at IHNA Australia equips you to make a significant impact by supporting individuals and communities through complex challenges. You will develop essential skills in client advocacy, needs assessment, and program implementation, addressing critical areas such as domestic and family violence, and promoting cultural safety. This undergraduate diploma is ideal if you are driven to understand and respond to real-life issues, preparing you for a rewarding career in social support and welfare services. You will gain a deep understanding of legal and ethical compliance within the community services sector.
Studied full-time on campus over 18 months, this program offers a hands-on learning experience. You will engage with core units covering crisis intervention and service program development, alongside elective units allowing you to specialise in areas like advanced assessments and goal-directed planning. A key feature is the 160-hour Professional Experience Placement (PEP), where you will apply your knowledge in real community services settings. You will graduate with the practical expertise and confidence to pursue roles such as a Case Manager or Community Services Worker.