The Master of Arts User Experience and Service Design at Munster Technological University is designed for aspiring professionals eager to shape how people interact with organisations and their digital offerings. You will explore the critical intersection of user-centred design (UCD), user experience design (UXD), and service design (SD), understanding their evolution and current impact on product and service lifecycles. This postgraduate degree is ideal if you seek to develop expertise in human factors, cognitive science, and design methodologies to create intuitive and effective user journeys and sustainable service solutions.
This online Masters degree is studied full-time over one year, immersing you in a curriculum that covers the fundamentals of UCD, UX and SD tools and technologies, and design thinking for services. You will gain practical skills through modules like Prototyping Services and Interfaces, where you'll use industry-standard tools such as Figma and Miro, and Evaluation Methodologies to assess usability. The programme culminates in a significant MA Project, allowing you to apply your learning to a real-world design challenge. You will graduate with a comprehensive portfolio and the specialised knowledge to pursue roles in UX/UI design, service innovation, and digital product development.