The Master of Science User Experience and Service Design at Munster Technological University is your gateway to a dynamic and in-demand field focused on creating seamless and impactful interactions between people and organisations. You will explore the critical disciplines of User-Centred Design (UCD), User Experience Design (UXD), and Service Design (SD), understanding their evolution and current trends. This postgraduate programme is ideal for those seeking to develop expert skills in qualitative and quantitative user research, interface and interaction design, and customer experience mapping, preparing you for a vital role in shaping digital products and services.
This online, full-time Master of Science degree is completed over one year, with a curriculum designed to build practical expertise. You will engage with modules covering UX and SD tools and technologies, design thinking for services, and project management, culminating in a significant MSc Project. Throughout your studies, you will develop proficiency in prototyping services and interfaces using industry-standard tools and learn essential evaluation methodologies. You will graduate with a comprehensive understanding and a portfolio of work, ready to pursue careers in UX/UI design, service innovation, and customer experience strategy.