Master's program in Luxury Management and Customer Experience

Integrated Masters with deeper specialization and research focus
Taught in English
Duration 1 Years
Mode On Campus
Level Postgraduate
Degree Masters Degree
Next Intake TBA

Course Overview

Embark on a transformative journey with the Master's program in Luxury Management and Customer Experience at John Cabot University. This postgraduate degree is meticulously crafted for aspiring professionals eager to navigate and lead within the dynamic global luxury market. You will delve into the intricate strategies that define exceptional customer experiences, exploring how to blend heritage with innovation in sectors ranging from fashion and hospitality to fine arts and automotive. This program equips you with a sophisticated understanding of brand management, market analysis, and consumer psychology, preparing you to excel in an industry where exclusivity and personalized service are paramount.

This full-time, on-campus Master's degree is delivered over one year, immersing you in the heart of Rome's vibrant cultural and business landscape. You will engage with a curriculum that balances theoretical knowledge with practical application, featuring case studies, industry insights, and opportunities for professional networking. Through a combination of expert lectures and hands-on projects, you will develop critical skills in strategic marketing, digital transformation, and ethical leadership within the luxury sector. You will graduate with a comprehensive toolkit and a strong professional network, ready to pursue impactful careers as luxury brand managers, customer experience strategists, or consultants.

Course Curriculum & Details

Detailed information for serious evaluators

Program Overview

This course offers a comprehensive immersion into art-historical research, utilizing primary sources such as paintings, buildings, maps, and documents. Students will engage in practical research and problem-solving, exploring diverse case studies and topics ranging from ancient Roman mural painting and portraiture to illuminated manuscripts, the erotic Renaissance, and the architectural culture of Baroque Rome. The curriculum also delves into visual culture, the construction of historical styles, and the syntax of public and private spaces.

1 Required of all MA students, this course provides a full immersion in research from the primary record: paintings, buildings, maps, prints, documents, ground plans, photographs, historical guide books, archaeological excavations, and more.

Practicum in art-historical research and problem solving Methods
Case studies in art-historical practice Methods
Ancient Roman and Mediterranean mural painting Topics-Ancient
Roman portraiture Topics - Ancient
Illuminated manuscripts: codicology for art historians Topics-Late Antique/Medieval
The erotic renaissance Topics-Early Modern
The architectural culture of baroque rome Topics - Early Modern
Visual culture: concept to valorization Topics-Modern/Contemporary
Constructing the baroque, 17th-21st c: objects, systems and uses of a historical 'style'
The syntax of public and private space in ancient rome Research Seminar-Ancient
Ancient portraiture: persuasive presence and reflexive agency Research Seminar-Ancient
Constructing identities: christian funerary art in late-antique rome Research Seminar-Late Antique/Medieval Art

Cost & Affordability

A clear picture of what this course will cost you

Program Costs

First Year Fee Tuition fee
USD 22,351.00
Total Program Cost Estimated total tuition
USD 22,351.00

Currency note: Program costs shown in USD based on the available tuition breakdown.

Living Costs

Accommodation
USD 1,727.00 - USD 2,303.00
Food & Groceries USD 3,509.00 - USD 7,017.00
Transport USD 492.00 - USD 1,263.00
Utilities & Bills USD 1,404.00 - USD 2,807.00
Estimated Total USD 5,405.00 - USD 11,087.00

Living cost estimates are based on Caroline Critelli Guarini Campus.

Outcomes & Employability

What happens after you graduate

93%
Graduate Employment Rate Within 6 to 12 months of graduation

Common Graduate Roles

Artificial Intelligence & Machine LearningBrokerage & Trading & SecuritiesCloud Computing & InfrastructureConsumer Finance & Credit ServicesCreative Production & Project ManagementCybersecurity & Network SecurityDevOps & Site Reliability EngineeringNetworking & Internet ServicesPrivate Equity & Venture CapitalSoftware Development & Engineering

Top Employers Hiring for this course

Citi

Deloitte

EY

Google

Salesforce

Why Study Master's program in Luxury Management and Customer Experience at John Cabot University

What makes this program stand out

Top 20 in UK For Computer Science

Exeter's Computer Science department consistently ranks among the top 20 in the UK for both teaching quality and research output.

Fast Offers Quick turnaround

Exeter typically responds to applications within 2-3 weeks, giving you clarity on your options quickly.

Flexible Intakes September start

Primary intake in September with January start available for some pathways through the INTO foundation program.

Accredited Industry recognized

Accredited by BCS, The Chartered Institute for IT, meeting requirements for Chartered IT Professional (CITP) status.

Life at John Cabot University in Italy

What daily life looks like for international students

Language

English

Primary language everywhere

Climate

Mild & Rainy

10-20°C average, pack layers

Safety (Numbeo Safety Index)

Very Safe

Exeter is one of UK's safest cities

Frequently Asked Questions

Common questions about Master's program in Luxury Management and Customer Experience at John Cabot University

Can I work while studying?

International students can work up to 20 hours per week in Italy. This allows practical experience while studying, enhancing your professional portfolio.

What English language score do I need for this course?

To apply, non-native English speakers must meet specific criteria. Acceptable tests include TOEFL, IELTS, and PTE, with designated minimum scores in listening, reading, speaking, and writing.

What jobs can I get after studying this course?

Graduates can pursue careers as luxury brand managers, customer experience strategists, consultants, marketing directors, or retail managers.

What will I actually study in this course?

This Master's program focuses on luxury brand management and customer experience strategies. You will study various sectors, including fashion, hospitality, and fine arts, equipping you with essential skills for the luxury market.

When can I start — what are the intake months?

The program intake occurs in September each year. Ensure you apply in advance to secure your spot in this immersive master's experience.
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