The Office Administration – Health Services Undergraduate Diploma at Niagara College is designed for individuals with a keen interest in the healthcare sector who aspire to become essential administrative professionals. You will gain the specialized knowledge and skills necessary to provide crucial support to healthcare teams, acting as a vital first point of contact for patients and clients. This program equips you to navigate the complexities of health services administration, focusing on patient scheduling, electronic health records, and medical terminology, ensuring you are prepared for a dynamic and growing field.
You will study this program full-time on campus over two years, engaging in a curriculum that blends theoretical learning with practical application. Your day-to-day experience will involve mastering administrative skills and procedures, including health services office procedures, anatomy, and medical terminology, alongside essential technologies like word processing and spreadsheets. A significant component includes a field placement, offering hands-on, experiential learning in a professional health services setting. You will graduate prepared for roles such as an administrative assistant, health records clerk, or medical office coordinator.